FAQ
FAQ

A: These works are seasonal and are subject to the climatic conditions. It is difficult for us to obtain precise deadlines.

A: The outdoor landscaping modifications are not covered by the Guarantee of the new houses. Their maintenance is under the responsibility of the co-owners.

R: The owner or the co-owners should not modify the slope of ground without making sure that the modifications will not have any incidence on nearby grounds. In such a situation they could be held responsible

A: In general, the accumulation of water near the foundations does not cause problems as long as the ground does its work of absorption of the water in an acceptable time.

A: According to the building Code, such an installation is not compulsory. The modifications are then at the expense of the co-owners.

R: The cleaning of gutters has to be preferably done in spring and in autumn and it is under the responsibility of the co-owners.

A: These installations are subject to the cycles of freezing and thawing. Cracks, bumps and other natural changes are not covered by the Guarantee of the new houses. The regular maintenance is under the responsibility of the co-owners.

A: The wood is considered as living material and is also subject to the cycles of freezing and thawing. The regular maintenance is under the responsibility of the co-owner.

A: Being subject to the cycles of freezing and thawing, the collapse of paving stones is a normal phenomenon. It is the responsibility of the co-owners to make the required corrections.

A: Being subject to the cycles of freezing and thawing, the collapse of paving stones is a normal phenomenon. It is the responsibility of the co-owners to make the required corrections.

R: The application of inadequate products for the de-icing in winter is one of the main causes of the deterioration of these installations. It is strongly recommended to use a de-icing salt, which does not distort the concrete surface.

R: These micro cracks are direct consequences of the drying and the contraction of the concrete. This situation is normal and it is difficult to prevent the formation of it. It requires however the attentiveness of the co-owners.

R: Shingles are guaranteed by the manufacturer according to the life cycle of the installations. This guarantee excludes the damage caused by winds of more than 80 km/hour. The maintenance is under the responsibility of the co-owners.

A: The draught proofing must be regularly inspected and refreshed when needed by the co-owner.

R: It is the co-owners responsibility to do the maintenance of the weather-stripping yearly to minimize the infiltrations. It is normal to feel coolness near doors and windows.

R: It is normal that the sealing crack sometime. This phenomenon is normal and requires an adequate maintenance on behalf of the co-owner.

R: The maintenance of the mechanisms of windows is regularly recommended. It is important  to follow the recommendations of the manufacturer. The application of lubricant is recommended in most cases for their adequate functioning.

R: This phenomenon is called efflorescence. It is caused by the evaporation of chemical substances composing the brick and the mortar. This situation will ease in time and we can do the cleaning with a soapy solution.